Helping Businesses Deliver Remarkable Service

CONTACT GLEN

"Glen’s presentation left me inspired to change. Drawing from both real world and personal experiences he’s motivated me to take my customer interactions to the next level."


LUKE EDMUNDS - TERRY WHITE CHEMMART HARVEST LAKES

Glen Smyth doesn’t just talk about Remarkable Customer Service…he’s delivered it over the past decade as a highly successful Sales Consultant in the competitive new home building market.

With new home sales in excess of $80 million dollars and hundreds of appreciative clients, Glen shares the strategies of delivering extraordinary customer service that helped him achieve continual success year after year.

He also draws principles from some of the world’s most successful companies such as Apple, Disney, Amazon, Ritz Carlton Hotel Group, Uber and Zappos to help your business understand how great companies turn their customers into raving fans!

By sharing relatable and practical stories intertwined with easy to implement steps, his blueprint for delivering remarkable service will leave you and your team inspired to take your service delivery - and your business success - to a whole new level.

"Glen’s energetic, warm and humorous style enabled him to create an immediate rapport with our membership. Our post-presentation discussion allowed our members to discuss working examples of the principles he shared which I know inspired them on the night and will do so into the future”.


NIC LANGE - GALLERIA PODIATRY /ACCELERATE HEALTH BUSINESS GROUP

New Book to Be Released late June 2017!

My new book: 'Be Remarkable - How to Turn Your Customers into Raving Fans' is currently underway, and will be released towards the end of June 2017.

Discover the key strategies that the world's greatest companies use to turn an ordinary customer experience into one that their customers can't stop talking about.

In this social media centric world that we live in, the way your business treats your customers will spread via 'word of mouse' faster than you could have ever thought or imagined.

So it's imperative that you don't just have satisfied customers...but raving fans who will tell the world about how well you looked after them.

Through my own sales success over the past decade and the principals of extraordinary customer service that we can learn from the best of the best, this book will provide you with actionable strategies that can help you grow your business!

“Glen was fabulous! He took the time to understand how his skills could enhance our team and their activities in helping our business grow and perform, and the workshops were well presented and received. Thanks again Glen - you are remarkable”


 TERESA & ED BUTCHER - KELMSCOTT PHYSIOTHERAPY

“Glen’s warm and affectionate smile makes it impossible to not feel inspired and motivated. His presentation on Remarkable Service was delivered with humour and professional ease.  All of our members left feeling inspired and encouraged to implement these steps into their own business.” 


RICK FALKEN - GM PHYSIOTHERAPY (AUSTRALIA)

NEW PODCAST COMING SOON!

My new podcast called 'Remarkable Service' will be appearing on iTunes very soon!

Featuring interviews with some of the leading experts and speakers on Customer Service from throughout Australia and the world, as well as business owners who are proving the value of being remarkable in the way they treat their customers.

You'll be inspired to implement new strategies and ideas that will help you to grow your business by creating customers for life who will love to tell their friends and family about your extraordinary service.

“My business partners and I all found Glen’s Five Point Framework on how to ‘Be Remarkable’ highly valuable, and went away to brainstorm how to implement his idea’s into our own business. It’s a clear and concise delivery of an effective framework for customer service”


LISA GLOVER - PRO MOTION PHYSIO AND PILATES

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“Glen spoke at the recent Business PD Day I organised for teachers, and received lots of very positive feedback with 10/10 from the majority of teachers. His presentation was very clear and engaging with a range of very useful strategies for improving Customer Service.” 


ELENA LENNOX - RESILIENT PEOPLE

CONTACT GLEN TODAY FOR MORE INFORMATION

I'd love to speak with you about delivering one of my presentations for your Company or Organisation. You can contact me by email at glen@glensmyth.com or by calling me personally on +61 (0) 412 167 827.